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Diversity and Inclusion: Empathy or Sympathy?

Diversity and Inclusion: Empathy or Sympathy?

320 320 FFP

Diversity and Inclusion: Empathy or Sympathy?

September 7, 2022 at 1:00 PM EST
This webinar is free and offers 1 CE Credit for CFP and AFCPE Professionals.


Dr. Michael G. Thomas Jr. is an Accredited Financial Counselor (AFC®) and a lecturer at the University of Georgia. His research focuses on financial empathy, data visualization’s effects on financial behavior, and the connection between brain function and money. Dr. Thomas’ life-long goal is to help underserved communities establish, grow, and sustain their wealth utilizing an intra and inter-family wealth creation process.


While the basic principles of financial planning are a great place to start with pro bono clients, going beyond the numbers and understanding the “why” behind a client’s situation can take a pro bono engagement from successful to lifechanging.

The Foundation for Financial Planning and the Financial Behavior Keynote Group have partnered together to present a series of webinar talks delving into the topic of financial behavior and wellbeing, and how advisors can use the field’s learnings to better connect with and impact financially vulnerable clients.

We hope that both financial advisors and nonprofit leaders can join us for the series’ inaugural 60-minute webinar talk, “Diversity and Inclusion: Empathy or Sympathy?” presented by Dr. Michael Thomas.

Dr. Thomas uses the platform of empathy and compassion to illustrate how diversity and inclusion efforts are most effective from a place of empathy – not sympathy. During this talk, Dr. Thomas unpacks the differences between empathy and sympathy, the effects on diversity and inclusion based on these lenses, and how to effectively utilize empathy in your diversity and inclusion efforts. At the end of this session, you will have a clear understanding of why an empathetic approach is better than a sympathetic approach and a model for employing empathy in your workplace.