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Coronavirus & Pro Bono Planning Resource Center

The coronavirus pandemic is affecting all Americans and the U.S. economy. In this fluid and rapidly developing environment, there’s a strong need for credible, accurate information delivered in a timely manner. FFP is committed to providing pro bono financial planners, their clients, our grantees and partners with necessary tools and resources to help navigate the crisis as it relates to personal finance and pro bono financial planning. Topics covered below include Financial Resources for Individuals & Families, COVID-19 Legislation & Policies, Coronavirus Coverage in Advisory Profession Media, Trainings & Webinars, and Resources for Pro Bono Engagements.

As the situation develops, we will post additional information, resources, links and opportunities on this page that can help planners and families.

Financial Resources for Individuals & Families 

The Consumer Financial Protection Bureau (CFPB) provides a list of resources to help individuals and families protect themselves financially from the financial impact of coronavirus, both in the short and long term. This includes:

The CFPB also provides Bulk Publications and other resources nonprofits and practitioners can use to help people in need.

The New York Times discusses several steps that renters can take to avoid eviction, even as eviction moratoriums end. has created a comprehensive Housing Insecurity guide with helpful information, links, and resources on eviction moratoriums, rental and housing assistance, mortgage assistance programs, and more.

  • GreenPath, Inc.: GreenPath, Inc. is a non-profit, financial wellness organization that has been empowering people to lead financially healthy lives since 1961. It offers free credit counseling and debt management solutions that are personal and tailored to each situation. Call 1-800-550-1961 to speak with a team member.
  • National Foundation for Credit Counseling (NFCC): NFCC promotes the national agenda for financially responsible behavior. Call 1-800-388-2227 to speak to a counselor near you. Para ayuda en Español llama al 1-800-682-9832.
  • Britepaths and the Financial Empowerment Center at South County (in Virginia) offers free virtual financial coaching and classes. Please call 703-704-6101 or email to make an appointment to speak to a qualified financial coach or to inquiry about upcoming classes.
  • The CASH Campaign of Maryland also is available to provide virtual financial coaching to those in need. Please visit for more information.

COVID-19 Legislation & Policies

Federal, state, and local governments are working to respond to the growing public health threat of coronavirus, or COVID-19. The following resources provide some information on what the United States government is doing in response to the virus.

Coronavirus Coverage in Advisory Profession Media

FFP’s media partners are covering top stories and trends as COVID-19 takes a daily toll on the market and American economy. Visit their sites for the latest financial news on the crisis:

Trainings & Webinars


The Pro Bono Financial Planning Volunteer Training is a free, 50-minute online module that helps financial planners understand the basics of how to provide pro bono service to underserved members of the community. The Pro Bono Financial Planning Volunteer Training is approved for one hour of continuing education (CE) credit by the Certified Financial Planner Board of Standards (CFP Board). After viewing the training in its entirety, volunteers must take and pass a self-assessment to receive their CE credit. The Pro Bono Financial Planning Volunteer Training is Presented by Capital Group.

*A version of the Pro Bono Financial Planning Volunteer Training specially geared to FPA members is also available on FPA’s site here


Using Financial Counseling Skills to Better Serve Pro Bono Clients: A CFP® professional can advise clients on complex financial matters such as financial planning, taxes, and retirement while an advisor with an AFC® designation focuses more on assisting clients with everyday financial challenges and spending habits. This webinar will explore the ways in which AFC-centric skills can complement the CFP® designation, especially in pro bono financial planning, where the advisor is serving low- and moderate- income clients.

Using Financial Empathy to Help All Clients Achieve Financial Well-being and Empowerment: Race, ethnicity, and gender play a significant role in how consumers interact with the financial services industry. This webinar explores financial well-being across a diverse set of identity groups and discusses the how financial planners can use financial empathy to empower individuals to improve their well-being. The webinar deck is available here.

Pro Bono Financial Planning During the COVID-19 Crisis: What Advisors and Clients Need to Know provides advisors with information relevant to pro bono service during COVID-19, including: an overview of the stimulus package; discussion of legislative provisions such as unemployment insurance, rent/mortgage, retirement accounts, taxes, and more;  and additional resources for pro bono advisors and their clients.

Public Benefits & Other Social Services: What Pro Bono Advisors Need to Know provides a comprehensive overview of public benefits and social services, including: detailed explanations of entitlement and welfare programs such as Social Security Disability Insurance and SNAP, eligibility criteria, and how to apply. The webinar deck is available here.

Resources for Pro Bono Engagements

Sample Client / Planner Letter of Engagement: A letter of engagement, which must be signed by the financial planner and the client, is an important tool in a pro bono relationship. The Foundation for Financial Planning provides a letter of engagement for pro bono financial planners. The Financial Planning Association also provides a letter of engagement for FPA members that engage in pro bono financial planning.



Tip Sheets

If your nonprofit does not currently recruit pro bono financial planners, we have developed 7 steps Nonprofits Can Use to Get Started to help you engage volunteer financial advisors in your programs.